SHIPPING & DELIVERY
HOW WILL MY ORDER BE SHIPPED?
Once your made-to-order piece is ready and certified, we pack it in adorable boxes and ship it through reliable shipping companies. The product will be delivered at your doorstep. We take extra care in shipping jewellery since it is a high value item. Thus, each and every order delivery is transit insured to make sure that your perfect piece reaches you safely. The order shall reach you in 10-15 business days if it's not in stock. If your order is already available in our inventory, it will be shipped within 1-2 days and be delivered with 4-6 days.
I HAVE ORDERED A HIGH VALUE ITEM. WHAT IF IT GETS MISPLACED DURING SHIPPING?
Though the chances are minimal, but in the event that your order gets misplaced during transit, we will re-ship the product to you without any additional cost. The complete responsibility of the order rests on our shoulder till we deliver the product safely in your hands. You can rest be assured that the product you have ordered and paid for, will come to you by all means.
HOW CAN I TRACK THE STATUS OF THE ORDER?
The status of the order can be tracked by logging into your account on our website. Look for “Orders” under the “My Account” section to check the status of your order. Alternatively, the order can also be tracked here without logging in.
CAN YOU SHIP THE PRODUCTS OUTSIDE INDIA?
Yes, SILVER SLASH proudly ships worldwide and offers multiple shipping options for all our customers. Over the years, SILVER SLASH has excelled in catering to customers from all over the world. To make it simpler for us, SILVER SLASH charges a flat international shipping fee for all its orders, irrespective of the order value. Our shipping charges are very economical and on actual-cost basis. Further, PayPal payment option is available for international customers.
I STILL HAVE SOME QUESTIONS. HELP ME, PLEASE.
Don’t worry. We will happily answer all your queries and concerns. Just drop us an email at CS@SILVER SLASH.com Or Call on +91 8875887588 Or Start a Live Chat session with us to help us help you better.